PIXKEEP PRIVACY POLICY

Last updated: January 1, 2020

PixKeep, and its affiliates, (collectively, “PixKeep”) is committed to protecting your privacy. This privacy policy tells you about our collection, use, and disclosure of your personal data. The terms of this policy apply to all PixKeep websites and associated services that link to this privacy policy (the “websites” or “sites”), it does not apply to websites or services that link to a different privacy notice.

PERSONAL INFORMATION DEFINED, IN CONTEXT OF THIS POLICY

Personal information means any information relating to you, provided that you can be identified or are identifiable (directly or indirectly) with such information. For example, personal information includes your name, address, phone, fax or mobile phone number as well as your e-mail address. Personal data does not include information of a general nature that does not identify you; for example, the number of users of our website.

COLLECTION OF YOUR PERSONAL INFORMATION

The personal data we collect depends on how you interact with us, the websites you use, and the choices you make. We collect and process personal data about you with your consent and/or as necessary to provide the products you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfil other legitimate interests.

Information you provide directly:  We collect personal information you provide to us. For example, we collect your name, email address, postal address, phone number, fax number, demographics, and other information you provide us. If you make a purchase, we also collect credit card numbers and other payment information.

Information collected automatically:  PixKeep collects certain kinds of information, such as the website that referred you to us, your IP address, browser type and language, and access times. We also may collect navigational information, including information about the pages you view, the links you click, and other actions taken in connection with the site. We also collect further information as discussed below under “Use of Cookies and Other Technologies”.

Third-party sources:  We also obtain information from third parties. We protect information obtained from third parties according to the practices described in this statement, plus any additional restrictions imposed by the source of the information. These third-party sources include:

  • Data brokers from which we purchase demographic data to supplement the data we collect;
  • Applications and services, such as social networks, that make users' information available to others;
  • Service providers that help us determine your device's location based on its IP address to customise certain products to your location;
  • Partners with which we engage in joint marketing activities; and
  • Publicly available sources, such as open government databases or other data in the public domain.

We may combine your personal data collected across the above sources. You may always choose not to provide personal data, but if you so choose, certain products and services may not be available to you.

We use the term “devices” to refer collectively to computers and mobile devices, as well as the internet browsers and other applications on your devices that interact with the internet. PixKeep engages in cross device data collection which refers to the process of collecting data from devices that have been determined through statistical analysis to be linked or related. Our partners whom we employ to provide this service use cross device data to provide interest-based advertising services to our customers and to deliver tailored ads to users across multiple devices.

USE OF YOUR PERSONAL DATA

PixKeep uses your personal data collected through our websites for purposes described in the privacy policy or otherwise disclosed to you. For example, we use your personal data to:

  • provide and deliver services, including securing, troubleshooting, improving, and personalizing those products;
  • operate and improve our websites and business, including our internal operations and security systems,
  • understand you and your preferences to enhance your experience using our websites,
  • to process your transactions,
  • to provide customer service and respond to your questions,
  • to perform research and analysis aimed at improving our products, services and technologies,
  • send you information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages,
  • communicate with you about new products, offers, promotions, rewards, contests, upcoming events, and other about our products and those of our selected partners (see the Choice and Preferences section of this privacy statement for how to change your preferences for promotional communications);
  • and to display content, including advertising, that is customized to your interests and preferences.

In carrying out these purposes, we combine data we collect from different sources to give you a more seamless, consistent, and personalized experience.

SHARING OF YOUR PERSONAL DATA

Except as disclosed in this privacy policy, PixKeep does not share your personal data with any outside parties.

We share personal data with your consent or as necessary to complete your transactions or provide the products or services you have requested or authorized. We may also share your personal data within our corporate group, including with our subsidiaries, affiliates, and divisions, all of whom may use your data for the purposes disclosed herein. In addition, we may share your personal data with our approved and appointed distributor network.

We may share your personal data with service providers who perform services on our behalf. For example, we may hire other companies to handle the processing of payments, to provide data storage, to host websites, to fulfil orders and shipments, to assist in direct marketing, analyze your interests and preferences and to conduct audits, etc. Those companies will be permitted to obtain only the personal data they need to provide the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose. PixKeep maintains contracts with these third parties requiring their treatment (access, use and disclosure) of personal data to be consistent with our obligations under the law.

Information about our customers, including personal data, may be disclosed as part of any merger, transfer, divestiture, acquisition, or sale of all or a portion of the company and/or its assets, as well as in the unlikely event of insolvency, bankruptcy, or receivership, in which personal data would be transferred as one of the business assets of the company. We will notify you of such an occurrence as described in the “Changes to This Privacy Policy” section below.

We reserve the right to disclose your personal data if we have a good faith understanding we are required to do so by law (including to meet national security or law enforcement requirements), or in the good-faith belief that such action is reasonably necessary to comply with legal process, respond to claims, or protect the rights, property or safety of our company, employees, customers, or the public.

STORAGE TIME OF PERSONAL INFORMATION

We retain personal information for as long as necessary to provide the products and fulfil the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Because these needs can vary for different data types in the context of different products, actual retention periods can vary significantly based on criteria such as user expectations or consent, the sensitivity of the information, the availability of automated controls that enable users to delete data, and our legal or contractual obligations.

YOUR PERSONAL INFORMATION AND SOCIAL MEDIA

On some pages, we allow you to share personal data with third parties, such as social networks like Facebook, Instagram, Pinterest and Twitter. In these instances, you are agreeing to the data being shared and the shared data is subject to the privacy policies of such third parties. We may combine information we receive from those platforms (e.g., profile information, likes, pageviews) with other information we collect from you or other sources and use and disclose it as described in this privacy policy. Except where required by applicable law or regulation, we do not control and do not assume any responsibility for the use of personal data by such third parties. For more information about the third party's purpose and scope of their use of personal data in connection with sharing features, please visit the privacy policies of these third parties.

ACCESSING YOUR PERSONAL DATA

If you would like to review or revise information that you previously provided to us, you may access your information in the “My Account” section of the website.  If you need additional assistance, please contact us at  customerservice@pixkeep.com . You can expect a response from us within 30 days. Please be advised that you cannot change your username without re-registering

USE OF COOKIES AND OTHER TECHNOLOGIES

PixKeep uses “cookies” and other technologies like pixel tags, web beacons and similar technologies (“Cookies”) to enable you to sign in to our services and to help personalize and improve your online experience. A cookie is a small text file that is placed on your hard drive or device. Cookies contain information, including personal data that can later be read by a web server in the domain that issued the Cookie to you. The information that Cookies collect includes the date and time of your visit, your registration information, and your navigational and purchase history. Pixel tags, also called web beacons, are clear image (i.e., non-visible) files that may be placed on a website, in an email or newsletter, and request information from your device such as your browser type and may assist us in determining your engagement with the content of the website and emails we send, how many users have visited certain pages, or how users have otherwise engaged with our messages or newsletters. We may use web beacons to help deliver cookies. For additional details, please see our Cookie Policy,

HOW WE KEEP PERSONAL information SECURE

The security of your personal data is important to us. We take appropriate and reasonable steps designed to help protect your personal data from unauthorized access, use, disclosure, alteration, and destruction. For instance, in some cases we encrypt that information in transit using secure socket layer (SSL) technology. Your payments are handled over an encrypted connection or via a secure third-party data processor. Access to personal data on our databases is subject to reasonable technical safeguards and is restricted to authorized staff on a strict need-to-know basis.

No security system is impenetrable and, due to the inherent nature of the internet. No method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security.  If a password is used to protect your account and personal data, it is your responsibility to keep your password confidential.

While we take all necessary and reasonable steps to keep your information secure, no security system is impenetrable and, due to the inherent nature of the internet, we cannot guarantee that information, during transmission through the internet or while stored on our systems or otherwise, will be absolutely safe from unauthorized access by others.

STORAGE TIME

We will only store your personal data as long as necessary to fulfil the purposes for which they were collected or – where the law provides for longer retention periods – for the duration of the retention period required by law. After that your personal data will be deleted.

Forums & Other Interactive Services

Our websites may include discussion forums or other interactive areas or services, including blogs, chat rooms, bulletin boards, message boards, online hosting or storage services, or other areas or services in which you or third parties create, post or store any content, messages, comments, materials or other items on the sites (“Interactive Areas”). If you use an Interactive Area, you should be aware that these areas are open to the public and any personal data you post or provide at registration may be viewable by others. We are not responsible for public disclosure of personal data you submit in connection with the Interactive Areas, nor are we responsible for how others might use that information, including to send you unsolicited messages. Interactive Area postings may be retained indefinitely. If at any time you would like to request that we remove a posting, please email us at customerservice@pixkeep.com. Please note that removal of a posting from an Interactive Area does not necessarily mean that the posting will be deleted from our backend systems.

Links

We may link to websites, including those of our third-party content providers or distributor network, that have different privacy policies and practices from those disclosed here. We assume no responsibility for the policies or practices of such linked sites, and encourage you to become acquainted with them prior to use.

Changes to This Privacy Policy

We reserve the right to change the terms of this privacy policy at any time when necessary to reflect changes in our products, how we process personal data, or applicable law. When we make changes, we will revise the “last updated” date at the top of the policy. If there are material changes to this statement, we will provide notice or obtain consent regarding such changes as may be required by law. We encourage you to review this policy whenever you visit one of our sites.

Contact Information

If you have a privacy concern, complaint, or question, you can contact PixKeep by emailing customerservice@pixkeep.com